We accept PayPal, MasterCard, VISA, DISCOVER, & American Express, and checks or money order drawn on U.S. funds.
We will acknowledge you order by e-mail and advise you as to stock on hand
and delivery as necessary.
When using the electronic order system, please be sure to choose the options
(size, color, ect.) from the dropdown list on the catalog page, click each
button only once -- allowing the system to respond to you, and complete each
field required, to include country.
We also accept phone orders Monday thru Friday, 9 a.m. to 5 p.m. Eastern
Standard Time, holidays excepted, at +1 216-381-8531. We accept fax
orders anytime at FAX +1 216-381-7854.
Orders are processed not later than the next business day after payment is
received and are shipped as soon as possible.
DISCOUNT SHIPPING. Our warehouses are FedEx Ground (for paint products)
and UPS Ground (EcoAirflow air filters) shipping centers for best customer
service and value. Small items such as books and flashlights are shipped by
U.S. Priority Mail. Flat rate shipping applies to addresses in the Continental
United States, APOs, and Canada only. Overseas customers will be contacted
to advise of additional shipping charges as necessary.
For safety, liquid items, such as paints, paint strippers, and disinfectants
are shipped UPS Ground to addresses in the Continental U.S. and
Overseas shipments are sent via the U.S. Post Office, United Parcel Service,
FEDERAL EXPRESS or
Loon Express as
We reserve the right to change customer shipping options in order to assure
the quick and reliable delivery of merchandise ordered.
present paint ships FedEx ground only.
Please e-mail for return authorization or shipping requirements. You
will be sent an RMA number and specific shipping instructions to
assure proper credit and fastest service.
All products offered are warranted as noted on the data pages of this site.
You must abide by the terms of special offers, and click only the special
offer "add to cart" button, in order to receive them.
Sales tax and handling fee for OHIO Residents. We are a delivery vendor as defined by Ohio tax law, and as
such we are required to collect sales tax for each of Ohio's 88 counties. Our
e-commerce system is set to collect the sales tax for your community plus the
difference in shipping costs for Ohio addresses outside of Cuyahoga County.
Due to continued internet fraud no internet credit card orders over $500US
will be accepted from non-North American addresses. Overseas customers should
e-mail us for payment instructions and overseas shipping charges. We accept
payment by wire (Western Union) or international money order (American Express).
PLUS! Your satisfaction is guaranteed or the
merchandise replaced or your money will be refunded at your option within 30
days of receipt.
For information or quotation on products or services, please send
e-mail to SPAMBLOCKorders@enviroknowhow.com
(remove word SPAMBLOCK to send message). Or phone us at +1 216-381-8531, or FAX your request to +1 216-381-7854.
To order products and publications by mail, please send the
full amount, plus applicable sales tax and shipping charges to:
P.O. Box 21272 Cleveland, Ohio
PHONE: +1 216-381-8531 FAX: +1 216-381-7854
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